Age Policy

Age Verification Policy at CLUEVAPE

Legal Smoking Age Requirement: At CLUEVAPE, we prioritize legal compliance and safety. To purchase any disposable vape products from our website, customers must be at least 18 years old, as this is the legal smoking age in many European countries we serve, including Germany, Netherlands, Belgium, Spain, France, Portugal, Poland, and Italy. All customers are required to confirm their age upon entering our site and during the purchase process.

Importance of Accurate Age Representation: It is unlawful to misrepresent your age to procure our products. Any attempt to do so can result in cancellation of the order and potential legal action. We take these matters seriously to protect both our business and our customers.

Strict Prohibition Against Underage Purchases: Purchasing our products for minors is expressly forbidden. Any customer found violating this policy will face immediate cancellation of service and may be reported to authorities. This measure is part of our commitment to prevent youth access to vaping products and ensure responsible distribution.

Comprehensive Age Verification Process: To ensure compliance with age restrictions, we have implemented a robust age verification system. This process may require you to submit personal information such as your name, address, and date of birth. We cross-check this information against reputable public databases to confirm your eligibility to purchase. If initial verification fails, you will be prompted to provide a government-issued ID for further verification. We appreciate your understanding as we take these steps to uphold industry standards and regulatory requirements.

Reservation of Right to Deny Service: CLUEVAPE reserves the right to refuse or cancel any order if age verification cannot be completed satisfactorily. This policy helps us ensure that our products reach only those legally entitled to use them.

Commitment to Preventing Underage Access: Our dedication to youth protection is unwavering. CLUEVAPE employs state-of-the-art verification technology to prevent access by minors and continually reviews our procedures to improve effectiveness.

Disclaimer: All content on our website is intended solely for individuals who have attained the legal vaping age in their respective jurisdictions. By accessing our site, you affirm that you meet the minimum age requirement to view and purchase the products available.

Contact Us: If you have questions about our age verification process or encounter any issues, please reach out to our customer support team. We are here to assist you and ensure your shopping experience at CLUEVAPE remains secure and compliant.